March 13, 2025
TCMC has reached another milestone in its pursuit of excellence, successfully passing the ISO 9001:2015 Surveillance Audit and MLC 2006 Verification Audit with zero (0) nonconformities. This achievement highlights the organization's commitment to quality, compliance, and continuous improvement.
Audit Overview
The audit, conducted on March 7, 2025, was led by a team of esteemed auditors:
- - Mr. Reynaldo De Guzman
- - Ms. Rowena Ventura
- - Ms. Noemi Ruth Tesorero
The results recognized TCMC’s strong system framework, ensuring compliance with international standards while continuously enhancing operational efficiency.
Opening & Closing Meeting Attendees
The audit sessions were attended by key company representatives, reinforcing TCMC’s commitment to transparency and excellence:
- - Ms. Teresita B. Malagiok, President / General Manager
- - Ms. Edlyn S. Gibe, Quality Manager / Data Protection Officer
- - Ms. Grace E. Acosta, Accounting & Finance Manager
- - Ms. Marla Regina R. Galleto, Operations Manager – Eurobulk Fleet
- - Ms. Amyroselen B. Salomon, Crewing Officer – TSI Fleet
- - Ms. Ma. Theresa P. Sadiwa, Crewing Officer – Eurobulk Fleet
- - Ms. Maria Regine N. Talantor, Documentation & Processing Head – TSI Fleet
- - Capt. Konstantinos Karlos, Principal’s Representative – TSI Fleet
- - Capt. Matthaios Rigas, Principal’s Representative – Eurobulk Fleet
Key Discussions from the February 18, 2025, Management Review Meeting
The previous Management Review Meeting focused on fleet expansion, crew growth, operational performance, and quality assurance, with key highlights including:
Fleet Expansion & Crew Growth
TCMC announced an increase in its total number of manned vessels, reaching 88 vessels—the highest level in TCMC’s history. This expansion has resulted in a crew complement of nearly 2,000 seafarers, marking the largest workforce size in the past five years.
Quality Assurance Achievements
TCMC successfully renewed its ISO 9001:2015 certification and passed the MLC 2006 Surveillance Audit with zero nonconformities. These achievements reinforce the company’s commitment to maintaining top-tier quality standards.
Human Resources & Seafarers’ Welfare
The meeting discussed staff transitions, with management prioritizing employee welfare and workload optimization. Initiatives include enhancing onboard internet access, upgrading safety equipment, expediting cash advances for seafarers, and implementing a more user-friendly feedback system.
Operational Performance & Digitalization
- - Retention and promotion rates remained stable, with high engagement from both officers and ratings
- - The company began transitioning to digital documentation, streamlining operations for greater efficiency
Commitment to Continuous Improvement
Management reaffirmed its commitment to resource optimization, workforce development, and strict adherence to quality policies. With a focus on operational growth and workforce development, TCMC aims to uphold its high standards in the maritime industry in the coming years.
The latest audit findings further validate the organization’s progress and the effectiveness of these discussions.
Principal’s Representative Commends the Team
During the closing meeting, the hard work and vital contributions of TCMC employees was commended by the Principal’s Representative. He emphasized how teamwork, dedication, and adherence to quality standards have led to this remarkable success.
A Testament to Excellence
The zero nonconformities result in the first-ever simultaneous ISO 9001:2015 and MLC 2006 audit is a significant achievement, showcasing TCMC’s ability to meet and exceed expectations in the maritime industry.
With this success, TCMC reaffirms its commitment to continuous improvement, operational efficiency, and customer satisfaction.
Congratulations to the entire TCMC team!
